Privacy Policy

1. Overview & Business Information

Shannon Fine Tutoring ("we," "us," or "our") respects your privacy and is committed to protecting the personal information of parents, legal guardians, and students who inquire about or use our K–8 academic tutoring services in East County San Diego, California.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our website or submit an inquiry through our contact forms.

2. Information We Collect

We collect information that you voluntarily provide to us when expressing interest in our tutoring services or requesting a consultation. This information includes:

• Contact Details: Parent or legal guardian's first and last name, email address, and phone number (if provided).
• Student Information: Grade level, subjects of interest (e.g., K–8 Math, Grammar & Writing, Study Skills), and general learning needs or goals provided in inquiry messages.
• Communication Records: Messages, feedback, or correspondence submitted via email or contact forms.

3. Children's Online Privacy Protection (COPPA Notice)

Our website is directed toward parents, legal guardians, and adult educators seeking tutoring services for children in grades K–8. In compliance with the Children's Online Privacy Protection Act (COPPA), we do not knowingly collect personal information directly from children under 13 years of age online.

All website forms and inquiries must be submitted by a parent or legal guardian. If we learn that we have inadvertently collected personal information directly from a child under 13 without verified parental consent, we will promptly delete that information from our records.

4. How We Use Your Information

We use the personal information we collect solely for business and educational purposes, including:

• Responding to your inquiries and scheduling initial tutoring sessions or consultations.
• Tailoring academic instruction to suit your student's learning style and goals.
• Communicating updates regarding scheduling, tutoring progress, or session logistics.
• Maintaining the security and functionality of our website.

5. Information Sharing & Third-Party Disclosure

We do not sell, rent, trade, or monetize your personal information to third parties, marketers, or data brokers.

We may share information only in limited circumstances as necessary to operate our business:

• Service Providers: Trusted third-party hosting and form-processing partners (such as Netlify) that assist in operating our website under strict confidentiality agreements.
• Legal Requirements: If required by law, court order, or governmental regulation to protect legal rights or ensure safety.

6. Data Security & Storage

We maintain technical, physical, and administrative safeguards designed to protect your personal information against unauthorized access, loss, alteration, or disclosure. Our website utilizes HTTPS encryption, HTTP Content Security Policy (CSP) headers, anti-spam honeypot defenses, and input sanitization to ensure data integrity.

7. Cookies & Web Analytics

Our website uses standard essential technical cookies and basic web metrics necessary for proper layout rendering, security, and site performance. We do not use intrusive cross-site tracking pixels, targeted advertising cookies, or third-party behavioral profiling trackers.

8. Your Privacy Rights (California & US Residents)

If you are a resident of California or another US jurisdiction with privacy regulations, you have rights regarding your personal information, including:

• Access: The right to request information about the personal data we hold about you.
• Correction & Deletion: The right to request that we correct inaccurate information or delete your personal contact details from our records.
• Opt-Out: The right to opt out of future communications at any time by emailing us directly.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or operational practices. Any modifications will be posted on this page with an updated "Last Updated" date.

10. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

Shannon Fine Tutoring
East County San Diego, California
Email: shannonfine04@gmail.com